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Grievance Procedure for Students with Disabilities

Southeastern Oklahoma State University-McCurtain County Campus

Southeastern Oklahoma State University-McCurtain County Campus (SOSU-MCC) has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints concerning discrimination or accommodations provided by Section 504 of the Rehabilitation Act of 1973 and/or the Americans with Disabilities Act.

Procedure

  1. Complaints should be addressed to the Campus Coordinator for SOSU-MCC (located at the McCurtain County Branch Campus 2805 N. E. Lincoln Road Suite 100 Idabel, Ok. 74745 phone no. (580) 376-5207) has been designated to coordinate compliance efforts.
  2. A complaint should be filed within fifteen (15) days after the complainant becomes aware of the alleged violation.
  3. A complaint should be filed in writing or on audiotape containing the name, address, and telephone number of the person filing it and a brief description of the alleged violation.
  4. The SOSU-MCC Campus Coordinator should meet with the complainant within ten (10) days to discuss the complaint.
  5. If an investigation is deemed appropriate by the Campus Coordinator, the investigation may be conducted by the Campus Coordinator, the Coordinator of  Disability Services, a designated staff member and a faculty member at SOSU-MCC.  An informal but thorough investigation will be conducted which will allow the complainant an opportunity to submit information or evidence relevant to the complaint. The investigation should be initiated within 15 days of receiving the complaint and the investigation should be completed within 30 days after it is initiated.   
  6. A written determination as to the validity of the complaint and a description of the resolution, if any, shall be issued by the Campus Coordinator and a copy forwarded to the complainant and others deemed appropriate by the Coordinator no later than ten (10) days after the investigation is completed.
  7. The Campus Coordinator shall maintain files and records of all complaints, investigations, resolutions, and correspondence for three years.
  8. The complainant may request a review of the matter. Requests for review must be done in writing and must include the reason for review. The complainant should provide as much detail as is necessary to document a position which puts into question the findings of the Campus Coordinator. The request for review should be made within ten (10) days of the date of the determination to the Campus Coordinator. The review will be heard by the ADA Compliance Committee within fourteen (14) days. The Committee may review evidence gathered by the Campus Coordinator’s investigation in addition to conducting its own investigation. The procedures for a review will be followed as outlined in the SOSU-Student Handbook and Planner (PDF) under the Section E. STUDENT DISCIPLINARY APPEALS, 1. Appeals Process. The basic appeals process and hearing will model a hearing before the Committee on Student Conduct, as detailed in 2. Explanation of Rights and 3. Hearing Before Committee on Student Conduct. A written determination of the Committee’s decision will be issued by the Campus Coordinator within ten (10) days after the investigation is completed. The determination of the Committee will be final and may only be referred to the President if a question exists on procedural matters followed during the review.

Southeastern Oklahoma State University-McCurtain County Campus’ effort to provide prompt and equitable resolution of any complaint filed hereunder shall not be impaired by the complainant’s pursuit of other legal remedies under Section 504 or the Americans with Disabilities Act. The purpose of these rules is to protect the substantive rights of interested persons, to meet appropriate due process standards, and to ensure that SOSU-MCC complies with Sections 504 and 508 of the Americans with Disabilities Act.